TrackWise Digital Complaints Management Administration January 1, 2021 Prerequisites: TrackWise Digital Platform Installation and Configuration Training Audience: System administrators or those responsible for configuring, managing and maintaining TrackWise Digital Complaints Management application Duration: 1 Day TrackWise Digital Complaints Management Administration Course Description This hands-on course is a must for those new to the TrackWise Digital Complaint Management application. This instructor-led eLearning course is an end-to-end exercise in configuring, managing and maintaining the TrackWise Digital Complaint Management application. Participants will be introduced to the capabilities of TrackWise Digital Complaints, covering configuration, process walkthrough and supported Safety and Regulatory Reporting. TrackWise Digital Complaints Management Administration Course Topics/Outline Complaints Management Overview and Configuration User Setup/Permission Sets Permission Group Assignment Data Collection and Data Field Values Configuring Assessment Admin Process review and end to end walkthrough: Create, Edit and Workflow Inquiry Complaint Extension Request Additional App Configuration Regulatory and Safety Overview and Configuration EMDR Setup and Configuration EMDR Electronic Submission Setup EU MIR Configuration Regulatory and Safety process review EMDR, VMSR, MEDDEV, EU MIR, HHE, TGA, CVR REGISTER NOW Share via: Twitter LinkedIn Facebook Email
EVENT TUG Europe Join industry peers at one of these FREE events for TrackWise and TrackWise Digital customers, with two dates and locations to choose from. Enjoy a networking at our pre-event receptions, as we celebrate 30 years of TrackWise! Take advantage of a FREE TrackWise Digital pre-event training workshop. Learn more
WHITE PAPER Transforming Complaints: A Guide to Modernizing Your Approach Unlock data that will drive timely and informed decision-making using Complaint Management software, powered by AI technology. Learn more
ON-DEMAND TrackWise Digital®: Managing Complaints with AI QualityWise.ai: Auto-Categorization Product Demo Video Learn more
WEBINAR Transforming Quality Operations in the Digital Age Learn how Orion is using TrackWise Digital® to transform quality operations and enhance traceability among suppliers to continuously improve quality and patient safety. Learn more
WEBINAR Seamless Collaboration with a Digital Supplier Quality Management Solution Join Darrius Kilpatrick for this insightful 30-minute webinar as we showcase TrackWise Digital® for Supplier Quality Management (SQM). Learn more
ON-DEMAND Partnering on the Future of Patient-Centric Health Care Discover how the vision of Salesforce Health Cloud and TrackWise Digital enables connected patient experiences, bringing together manufacturers and customers for real-time visibility into product quality and ultimately improve patient outcomes. Learn more
INFOGRAPHIC 5 Ways to Cut the Cost of Complaint Handling View this infographic to breakdown 5 way to cut the cost of handling complaints. Learn more
CASE STUDY Simplicity at the Forefront: Meitheal Pharmaceuticals Case Study Meitheal Pharmaceuticals Transforms Document and Training Management with TrackWise Digital® Learn more
CASE STUDY The Biovac Institute Case Study Video Leading manufacturer of vaccines in South Africa, The Biovac Institute, implements digital QMS for end-to-end quality management with TrackWise Digital. Watch the video to see the impact. Learn more
CASE STUDY Empowering Innovation: Revelle Aesthetics Transforms Document Management and Training with TrackWise Digital Revelle Aesthetics selected TrackWise Digital to manage its key quality management processes—document management and training management. Learn more
BLOG The Impact of Digital QMS Solutions on the Life Sciences Industry The evolution of cloud-based quality management systems is transforming expectations and changing realities in the life sciences industry. Find out how in our latest newsletter edition. Learn more